What is Dex Pages and How Do You Remove Your Info?

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Dex Pages — also known as DexKnows or the Dex directory — is a business listing service. How can you remove your information from this site, and should you want to? In this guide, we will provide step-by-step tips.

Online business listings have grown in importance in recent years. In a competitive digital environment, getting local businesses listed on the web or in the real Yellow Pages as part of the public record is a crucial marketing tool. Gone are the days when telephone customers would flip through the hard-copy Yellow Pages to find companies to do business with.

Today, your digital business listing can help you connect with potential customers in your area. It can also improve brand awareness and trust.

What if you don’t want your business listed in online directories like Dex or Yellow Pages, though? Can you delete your business listing from Dex Media? What about similar platforms like Yellow Pages and other telephone directories?

And should you even want to remove your listing and business information?

In this guide, we will explore the value of listings on sites like Dex and Yellow Pages. We’ll also provide tips on removing online business listings from the web.

Online Business Listings in the Dex Directory: Connecting You With Customers in Your Area

In the digital world, a directory listing businesses is an essential tool for creating connections with your customers.

Today’s consumer often turns to the web to learn about businesses in their area before making purchasing decisions. They often look for information like:

  • Business address
  • Driving directions
  • Phone numbers
  • Hours of operation
  • Photos of the business and surrounding area

A listing in a business directory like Dex or Yellow Pages offers all of these details. This allows consumers to quickly determine whether the company is right for their needs.

Local Businesses Benefit from Dex Directory Business ListingsA small rocket taking off from a partially open laptop keyboard, with a glowing thrust underneath. The laptop screen shows a map of the world, and there are blurred background elements, suggesting the scene is indoors.

Small businesses often struggle to engage with customers, particularly if their business is relatively new. The days of the hard-copy Yellow Pages book is long past. Today, consumers use the internet to find telephone directories and relevant information on businesses.

For these small businesses, a business directory serves as a one-stop shop, allowing owners to share critical details with potential customers. Posting information like driving directions, physical addresses, phone numbers, and hours of operation can facilitate visits, helping the business to grow.

Here are additional benefits of having a local directory listing:

  • Free or cost-effective advertising to local shoppers
  • Improved visibility in local search results
  • Better online reputation with customers
  • Ability to gather online feedback from visitors
  • Improved brand awareness and digital presence
  • Ability for customers to share listings with their peers
  • Ability to connect with customers in ways that go beyond the business website

In simple terms, directories like Dex or Yellow Pages that list your small business can supercharge your digital presence, giving you the power to bring more customers to your door.

In fact, directory operations are typically part of a comprehensive online reputation management strategy for local businesses, providing greater visibility and engagement with the people you need to grow your business online: new consumers.

What is Dex Media?

Founded in 2002 as Dex Media, Inc., the print and digital marketing company was formed to take over the operations of another communications firm. Dex went public in 2004 and experienced several branding changes and merger acquisitions in the following years, eventually becoming DEX One in 2010.

Dex has a direct connection to the classic Yellow Pages, serving as a regional publisher of the time-honored public business directory that was originally established in 1881.

In 2017, Dex Media was formed in a merger with several other companies to become Thryv, a publicly traded Software as a Service (SaaS) company. Based in Dallas, Texas, Thryv hosts a wide range of digital marketing products to help companies stand out in online searches.

One of the company’s core products is its business listings service called DexKnows, which allows business owners to list their companies on national, state, and local business directories. The Thryv platform also provides a tool to help businesses check their rankings in search results.

Dex Media/Thryv and even Yellow Pages continue to dominate the business listings space, forging exclusive partnerships with top sites like Google, Yahoo, MSN Elite, Local.com, and many other search platforms. As a result, business listings on the Dex site feature prominently in organic search results as well as local search results.

Why Would You Want to Delete Your Business Information From the Dex Directory?

There may come a time when a company wants to delete its listings from directories, including Dex, Yellow Pages, and any local directories. Why would a business listing need to be removed? Here are some potential reasons:

  • The business is no longer in operation
  • The listing is outdated or is no longer accurate
  • A location has changed
  • The business no longer wants a listing on a particular directory

Typically, once a business is removed from a directory, that removal is permanent. Think carefully before proceeding with the removal process.

Removing Your Business Listings From DexKnows

Dex Knows is a listing aggregator that brings together listings from a wide range of directories. Because of this, the process of deleting your information can be challenging.

  • First, you will need to opt out of any White Pages or Yellow Pages directories you are listed in.
  • Next, submit an opt-out request to DexKnows itself. You can contact the site directly at their Contact Us page. Typically, they will ask for you to claim a reason for removal and will ask for additional information to complete your request.
  • Finally, complete the opt-out request form at Yellow Pages Opt Out, the National Yellow Pages Consumer Choice and Opt-Out Site operated by the Local Search Association.

Once these opt-outs are completed, it may take time before your company information is deleted from Google search results. Give it time, and follow up with the sites you opted out of, including Dex and Yellow Pages.

Contact OnlineReputation to Learn More

Guide to Local Business Reputation Management

You can also hire an online reputation management (ORM) provider to assist you with information removal. In addition to this service, ORM companies can help you get the most from your digital presence, including managing negative Google reviews (and other similar review sites) and ratings, listing services, Google My Business listing management, and many more services that can improve your visibility in the online environment.

ORM supplements the advertising strategies you’re already using to create business growth, ultimately bringing more traffic and customers to your website and physical locations.

Want to learn more about online reputation management and the need for an effective content removal strategy?

Call OnlineReputation today at 844-230-3803 to speak with brand reputation experts who can help you protect your hard-earned online reputation.

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